Policies

PRIVACY POLICY

Introduction

Siddhi Insurance Services values your privacy and is committed to protecting personal data in accordance with Indian data protection laws, Meta policies, and RCS compliance standards.

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Information We Collect

We may collect:

• Personal Information: Name, phone number, email, address
• Device Information: IP address, browser, operating system
• Message Data: WhatsApp/RCS message logs
• Cookies & Tracking Data: Website interaction data

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Purpose of Data Collection

Data is collected to:

• Provide insurance-related services
• Send policy updates and reminders
• Improve service quality
• Meet legal and regulatory requirements

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Consent for WhatsApp & RCS Data Processing

Users explicitly consent to receiving WhatsApp and RCS communications. Opt-out options are always provided.

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Legal Basis for Processing

Processing is based on:

• User consent
• Contractual necessity
• Legal compliance

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How We Use Collected Data

We use data to:

• Communicate service information
• Respond to queries
• Improve customer experience
• Maintain records

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Data Retention & Deletion

Data is retained only as long as necessary or required by law. Users may request deletion, subject to legal obligations.

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Data Sharing with Third Parties

Data may be shared with:

• Meta (WhatsApp Business Platform)
• Google services
• Telecom operators
• Legal or regulatory authorities

No data is sold to unauthorized entities.

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Security Measures & Encryption

We use industry-standard security measures including:

• Secure servers
• Encrypted communications
• Restricted access controls

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Cookies & Tracking Technologies

Cookies help improve website functionality. Users may disable cookies via browser settings.

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Data Transfer & Storage (India-based)

Data is stored securely within India or compliant jurisdictions as per applicable regulations.

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User Rights

Users have the right to:

• Access their data
• Request correction
• Request deletion
• Withdraw consent

Requests can be made via email or contact number.

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Policy for Children

Our services are not intended for individuals below 18 years. We do not knowingly collect children’s data.

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Updates to Privacy Policy

This policy may be updated periodically. Continued use implies acceptance of changes.

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Governing Law (India)

This Privacy Policy is governed by Indian law with jurisdiction in Maharashtra.

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Contact Information

Siddhi Insurance Services
📍 Ambad, Jalna, Maharashtra – 431204
📞 9689087357
📧 vinodmagar19818@gmail.com

At Siddhi Insurance Services, we blend professionalism with a personal touch to protect what matters most to you.